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ProFulfil

ProFulfil Marketplace Management

More than marketplace management.

Let ProFulfil help manage the day-to-day operation behind your online stores — from listings and customer administration to account health, returns, data and marketplace issues.

From £199/month•0% Sales Commission•Serving Sellers Worldwide
Get startedView plans & pricing

Support across leading ecommerce platforms

AmazoneBayEtsyTikTok ShopShopifyWooCommerceOther platforms by agreement

Your online operation. Managed.

Running an ecommerce business involves much more than receiving orders.

Listings need updating, customers need answers, returns need attention, marketplace problems need resolving and product data needs to stay accurate. ProFulfil gives sellers practical human support with the operational work behind their online stores.

You do not need to use ProFulfil for physical fulfilment to use our Marketplace Management service.

0% sales commission

You keep 100% of your sales revenue. We charge for the management service, not a percentage of your success.

Serving sellers worldwide

Marketplace Management is not limited by location. ProFulfil can support sellers in the UK and internationally.

Keep your existing 3PL

Already use a warehouse or fulfilment company? Keep them. We can manage your stores and work with your fulfilment provider on your behalf.

What we manage

Practical ecommerce management for busy sellers

Your exact service depends on the plan and agreed scope, but ProFulfil can support the core operational work involved in running online stores and marketplace accounts.

Store & Marketplace Management

Day-to-day management of your online selling channels, helping keep the operation organised and moving.

  • Marketplace and store monitoring
  • Operational account administration
  • Store settings and routine updates
  • Multi-channel coordination
  • Seller-side day-to-day support

Listings & Catalogue

Keep product listings accurate, consistent and professionally maintained across your sales channels.

  • Create and update listings
  • Titles and descriptions
  • Product data and attributes
  • Variations and catalogue updates
  • Bulk product-data changes

Orders & Customer Administration

Support with the repetitive administration that comes with running busy online stores.

  • Order monitoring
  • Customer message administration
  • Cancellation support
  • Returns and refund administration
  • Marketplace case follow-up

Account Health & Marketplace Issues

Help identifying and managing operational issues before they become bigger problems.

  • Account-health monitoring
  • Marketplace alerts and notifications
  • Suppressed or inactive listing support
  • Listing issue investigation
  • Case and escalation administration

Performance & Reporting

Practical reporting so you can understand what is happening across your ecommerce operation.

  • Sales and activity summaries
  • Product performance monitoring
  • Pricing and promotion monitoring
  • Operational issue reporting
  • Marketplace performance reviews

Catalogue, Data & Operational Support

Marketplace management often involves substantial product and operational data work. We can help keep it organised.

  • Catalogue data cleaning
  • SKU and product-data corrections
  • Spreadsheet and feed updates
  • Basic competitor monitoring
  • Routine ecommerce data administration

Clear monthly pricing

Compare Marketplace Management plans

No percentage of sales. No sales commission. Choose a plan based on the size and management workload of your ecommerce operation.

Plan comparison

Starter

£199
per month
MOST POPULAR

Growth

£299
per month

Pro

£499
per month

Enterprise

From £799
per month
Managed stores / accounts
1
Up to 2
Up to 4
Custom
Active SKUs
Up to 150
Up to 600
Up to 2,000
Custom
New listings
Up to 15/mo
Up to 40/mo
Up to 100/mo
Agreed
Existing listing optimisation
Pricing updates
Order monitoring
Inventory monitoring
Customer messages
Up to 40/mo
Up to 120/mo
Up to 300/mo
Agreed
Returns / refund admin
Up to 10/mo
Up to 30/mo
Up to 75/mo
Agreed
Marketplace cases / issues
Up to 5/mo
Up to 15/mo
Up to 30/mo
Agreed
Account-health monitoring
Suppressed listing support
Catalogue corrections
Limited
Competitor monitoring
Agreed
Promotions management
Agreed
Performance reporting
Basic
Monthly
Enhanced
Tailored
Fulfilment-provider liaison
Priority support
Sales commission
0%
0%
0%
0%
Choose your plan
Starter
Growth
Pro
Enterprise

Fair use & service scope

Plans cover the management activities and allowances shown above. Routine order and inventory monitoring does not mean manual processing of every transaction. Where a store has unusually high activity, complex requirements or a workload beyond the normal scope of a plan, we will recommend the most appropriate plan or provide a tailored quotation before any change to your monthly service.

0% sales commission

You keep 100% of your sales revenue.

ProFulfil charges for the management service we provide. We do not take a percentage of your marketplace or online-store sales.

Already have a warehouse or 3PL?

Keep your existing fulfilment partner.

You do not need to move your stock to ProFulfil to use Marketplace Management.

If you are a larger seller already using another fulfilment company, warehouse or 3PL, ProFulfil can manage your online stores while working with your existing fulfilment provider on your behalf.

This means your physical fulfilment can stay exactly where it works best while ProFulfil helps manage the online and operational side of the business.

We can liaise with your fulfilment provider

  • Order and dispatch issues
  • Inventory discrepancies and stock queries
  • Returns coordination
  • Delayed or failed deliveries
  • Fulfilment-related customer cases
  • Operational communication with your 3PL

The exact level of third-party fulfilment coordination depends on your management plan and agreed service scope.

One team from online store to customer door

  • Marketplace and online-store management
  • Stock receiving
  • UK storage
  • Pick and pack
  • Courier and dispatch management
  • Physical returns handling

Need UK fulfilment too?

Combine Marketplace Management with ProFulfil UK Fulfilment.

For suitable stock profiles and order volumes, ProFulfil can manage both the online operation and the physical fulfilment of your orders.

Your products can be received and stored with us while the same ProFulfil operation supports your marketplaces, customer administration, orders and fulfilment.

Explore UK Ecommerce Fulfilment

Worldwide service

Based outside the UK? No problem.

ProFulfil Marketplace Management is available to sellers worldwide. You can use our management service whether your stock is held in your own country, with another fulfilment provider or in the UK.

UK Registered Business • Serving Sellers Worldwide

We guarantee our management — not your sales.

We believe in clear expectations. ProFulfil can commit to professionally managing the agreed work, but no agency can honestly guarantee sales, marketplace rankings, profit, account reinstatement or specific commercial results.

Important: ProFulfil provides management and operational support on behalf of sellers. Marketplace decisions, account status, search ranking, sales performance, advertising results and reinstatement outcomes remain subject to the rules, systems and decisions of each marketplace or platform. Platform names are used only to describe compatibility and services; ProFulfil is not claiming endorsement by those platforms.

Your online stores. Your fulfilment. Your choice.

Use ProFulfil for Marketplace Management only, combine it with our UK fulfilment service, or keep your existing 3PL and let us work alongside them.

Discuss your stores with us